Location:   
Erie 1 BOCES
Technology Services
TS Infrastructure as a Service/Datacenter Operations
E1B Education Campus
West Seneca, NY

Hours:
8:00AM – 4:00PM

Hourly Rate:       
$33.36/hr PLUS generous benefits package

Annual Education Stipends:
$500 for Associates Degree/Accredited Training Program Certification or
$1000 for Bachelors Degree or
$1500 for Masters Degree

Generous Benefits Package including but not limited to the following: Employment - Erie 1 BOCES

• 15 Paid annual Holidays
• Generous Paid Personal/Sick time
• Generous Paid vacation days
• Premium Health and Dental plans (E1B pays 85%)
• Life insurance at NO cost to you
• FSA plan
• Commitment to Diversity, Equity, and Inclusion
• NYS Retirement System
• 403b AND 457 retirement plans

Job Responsibilities:

• 50% - Assist Senior MCTSS with the administration of the WNYRIC Remote Backup Service

• 25% - Assist Senior MCTSS with the administrator of the WNYRIC Off-Site Cloud Backup Archive Service

• 25% - Assist Chief MCTSS and Senior MCTSS with the administration of WNYRIC’s physical datacenter sites

• Included in the 50% for Remote Backup Service and 25% of Off-Site Cloud Backup Archive Service - Assist in training internal and external customers with the use of the WNYRIC Remote Backup Service and WNYRIC Off-Site Cloud Backup Archive. This work may be remote or on-location as assigned

• Ensure that I.T. infrastructure systems are secure, backed up, and patched regularly following appropriate testing procedures

• Install and maintain server operating systems (Linux, Microsoft Windows, etc.) on physical datacenter hardware, on-premises virtual servers, and in cloud-hosted infrastructures

• Install and maintain approved vendor-supplied software

• Maintain accurate inventory for datacenter equipment and virtual servers

• Monitor datacenter supplies usage and inform supervisor of shortages

• Maintain a current infrastructure skillset by attending training sessions (online and in-person), vendor conferences, and by making use of blogs and message boards

• Maintain physical datacenter sites: determine placement of hardware and racks equipment with consideration for power usage, fault tolerance, application availability, and disaster recovery. Route network and data cables within and between server cabinets

• Hold and maintain a valid drivers’ license

• Travel to physical datacenter sites as required and escort authorized users and vendors onsite

• Travel to building sites where students, teachers, and administrators are present as needed

• Coordinate with WAN Team members for network configuration changes and to maintain optimal network performance

• Submit firewall rule change requests as needed for Datacenter Operations infrastructure and Services

• Coordinate with ServiceNow administrators to submit and maintain electronic forms required for Datacenter Operations

• Utilize ticket system (ServiceNow) for incidents, infrastructure requests, and changes

• Evaluate infrastructure technology (hardware, software) and provide recommendations to supervisor

• Develop and maintain documentation for Datacenter Operations infrastructure and services

• This position requires physical activities such as keyboarding, lifting, and tasks related to the installation of I.T. equipment weighing in excess of 60 pounds

• Other duties may be assigned that are relevant to the civil service job description for this title