Location:   
Erie 1 BOCES
Technology Services
TS WNYRIC Service Desk
E1B Education Campus
West Seneca, NY

Hours:
8:00AM – 4:00PM

Hourly Rate:       
$32.87/hr PLUS generous benefits package

Annual Education Stipends:
$500 for Associates Degree/Accredited Training Program Certification or
$1000 for Bachelors Degree or
$1500 for Masters Degree

Generous Benefits Package including but not limited to the following: Employment - Erie 1 BOCES

• 15 Paid annual Holidays
• Generous Paid Personal/Sick time
• Generous Paid vacation days
• Premium Health and Dental plans (E1B pays 85%)
• Life insurance at NO cost to you
• FSA plan
• Commitment to Diversity, Equity, and Inclusion
• NYS Retirement System
• 403b AND 457 retirement plans

Job Description:

• Analyzes current systems and processes involved with System Access and works with the appropriate teams to adjust and improve system changes and system onboarding for new-hires and employee changes
• Responsible for new user inventory deployment, coordination, assignments and changes
• Installs, customizes, and maintains various software applications
• Works directly with supervisors with any potential issues that arise during System Access process
• Provides application and operating system training, support and instruction to WNYRIC personnel
• Develops procedure manuals for technical and non-technical users to aid in processing application software programs
• Organizes and prepares system documentation and procedures
• Performs hardware and software evaluations and provides management with written and oral recommendations
• Configure and support peripheral software and/or hardware for supported applications
• Assists with VOIP phone configuration and deployment for WNYRIC staff
• Supports and maintains communications software (used to connect to the enterprise server, dial ups, et. al.). Provides related user training for such applications
• Undertakes physical activities such as keyboarding, lifting, driving a motor vehicle, and tasks related to the installation, troubleshooting and support for computer devices
• Generates network help desk problem calls as required. Follows-up on and closes all assigned calls
• Maintains communications with supervisors and team members (electronic mail, voice mail, cell phone, etc.)
• Makes recommendations to improve processes and Standard issued equipment based on observation and communication with various teams
• Other duties may be assigned that are relevant to the civil service job description for this title

Location:   
Erie 1 BOCES
Technology Services
TS Library Automation
E1B Education Campus
West Seneca, NY

Hours:
8:00AM – 4:00PM

Annual Salary:
$72,382
+$1,500 w/Masters
$73,882

Generous Benefits Package including but not limited to the following: Employment - Erie 1 BOCES

• 15 Paid annual Holidays
• Generous Paid Personal/Sick time
• Generous Paid Vacation days
• Premium Health and Dental plans (E1B pays 85%)
• Life insurance at NO cost to you
• FSA plan
• Commitment to Diversity, Equity, and Inclusion
• NYS Retirement System
• 403b AND 457 retirement plans

Job Responsibilities:

The Coordinator, School Library Services plans, organizes, and evaluates the integration of technology into the library/instructional program of a building or district. Library automation systems continue to evolve from single site tools for the management of in-house resources to instructional access umbrellas offering pathways to information located virtually anywhere via the internet. Through the creation of customized library staff development and information access services, a coordinator indirectly impacts the daily learning of a school's students, teachers, staff and administrators. These professional responsibilities require independent, "on the spot" judgment, knowledge of the ever-changing technologies and a solid understanding of the unique role the school library media specialist plays in the implementation of the NYS Learning Standards and New York State Common Core Learning Standards.

With the increase in numbers of participating schools, Civil Service Librarians have been added to our professional staff. The Library Services Coordinator is responsible for training Library Services staff members, establishing work priorities, and organizing the total service offered to our schools.

• Leads and coordinates the implementation, management, and ongoing optimization of Follett Destiny Library Manager across participating districts, including oversight of catalog integrity, system configuration, and union catalog development.
• Provides guidance and training to library staff and technology coordinators to ensure effective use of the system for instruction and resource access, troubleshoots system issues, and collaborates with the Regional Library Automation Service to align Destiny functionality with evolving district needs and instructional goals.
• Leads, guides, and assists school library staff in the integration of library-based technology into the instructional and management programs through the creation of customized solutions.
• Designs, develops, and delivers library staff development that is customized to each school's existing and emerging information needs.
• Provides guidance and leadership to school library staff and technology coordinators, in the analysis of information needs and determination of the best ways to provide information access.
• Works with the School Library Director/Supervisor of the Regional Library automation Service to develop services to meet existing and emerging student information needs.
• Coordinates implementation of library automation, creating customized learning strategies for the integration of this technology into each school's curriculum.
• Works with library and technical staffs to ensure clear understanding of the technological needs and capabilities required to achieve district goals.
• Coordinates, directs, and sets priorities for Library Automation Librarian II, Library Services and technical staff.
• Provides guidance and direction in Union Catalog development
• Attends appropriate conferences, workshops, and meetings, and engages in on-going research and professional development to maintain up-to-date knowledge required to fulfill responsibilities of the job.
• Keeps abreast of New York State Education Department and other appropriate agency guidelines and prescribed practices.
• Provides assistance and leadership via professional collaboration to other members of the Technology Services Division, WNY Regional Information Center, Erie 1 BOCES, and SLS members through educational research, databases searching and consulting services.
• Performs other such duties as shall be assigned by the School Library Director/Supervisor of the Regional Library automation Service.

Location:   
Erie 1 BOCES
Technology Services
TS K-12 Student Support Services/eSchoolData
E1B Education Campus
West Seneca, NY

Hours:
8:00AM – 4:00PM

Annual Salary:
$72,382
+$1,500 w/Masters
$73,882

Generous Benefits Package including but not limited to the following: Employment - Erie 1 BOCES

• 15 Paid annual Holidays
• Generous Paid Personal/Sick time
• Generous Paid Vacation days
• Premium Health and Dental plans (E1B pays 85%)
• Life insurance at NO cost to you
• FSA plan
• Commitment to Diversity, Equity, and Inclusion
• NYS Retirement System
• 403b AND 457 retirement plans

Job Responsibilities:
The Coordinator facilitates support and growth of assigned services. The Coordinator is responsible for his/her teams(s), for delivering quality services to customers, and for the development of good working relationships both within the team(s) and with customers. The Coordinator considers the overall needs of the service area and assigns tasks to team members.

Customer Service Delivery
1.Coordinates user meetings and training for all assigned applications
2. Coordinates team member participation in planning sessions with both school district and BOCES personnel consistent with the mandated BOCES project planning process
3. Coordinates revision and publication of user manuals and training materials
4. Coordinates effort to correct and resolve problems associated with assigned service area
5. Markets specific services to potential users
6. Coordinates web presence for assigned services
7. Researches and presents evaluations of functionality and cost accounting analysis for new or expanded services
8. Facilitates delivery of services to various districts outside of the WNYRIC area, as appropriate

Internal Relations
1. Motivates and directs internal personnel as they make ongoing improvements to assigned services so that service delivery aligns with changing customer needs and with evolving vision of the organization.
2. Evaluates software enhancements suggested by customers and/or team members for quality, consistency and usefulness
3. Prioritizes the work of the team
4. Reviews and coordinates the preparation of timelines for project implementation and, where appropriate, data processing cycles
5. Actively participates in all committees involving assigned services
6. Supervises (by setting achievable and verifiable short-term goals and monitoring accomplishments) and evaluates non-certificated team members at the discretion of the Manager
7. Gathers and summarizes data useful in budget preparation; tracks participation in assigned services; monitors budget expenditure, assuring that team members have the resources they need to deliver services.

Other Duties
1. Coordinates with various governmental agencies concerning assigned services
2. Represents WNYRIC and its services at users’ meetings and at regional and national conferences
3. Initiates and follows up on negotiations with vendors for new or expanded services
4. Assists with the Data Warehouse initiative, as appropriate
5. Assists the Manager in determining staffing needs and implementing the hiring process
6. Other duties may be assigned that are relevant to the civil service job description for this title.