Job Opportunities

Technology Support Openings

Note: Click on a job title to learn more about the position.

Position TitleJob NumberJob DescriptionPay Scale
Technology Services Account Advisor 0324-00170324-0017

Location:   
Erie 1 BOCES
Technology Services
E1B Education Campus
West Seneca, NY

Hours:
8:00AM – 4:00PM

Annual Salary:
$70,259
+ 1,500 w/ Masters
$71,759

Generous Benefits Package including but not limited to the following: Employment - Erie 1 BOCES

  • 15 Paid annual Holidays
  • Generous Paid Personal/Sick time
  • Generous Paid vacation days
  • Premium Health and Dental plans (E1B pays 85%)
  • Life insurance at NO cost to you
  • FSA plan
  • Commitment to Diversity, Equity, and Inclusion
  • NYS Retirement System
  • 403b AND 457 retirement plans

The ideal candidate will serve as a liaison between school district administrators and Erie 1 BOCES/Western New York Regional Information Center (WNYRIC). The Account Advisor provides technical product and service knowledge, is collaborative, can build and maintain relationships, and has project management experience. The ideal candidate will also have strong customer service skills; the ability to listen and respond to questions, will be able to troubleshoot problems, identify solutions and make connections to address concerns. Attention to detail, responsiveness, and the ability to meet the needs of our component districts is a priority. The candidate shall maintain high-level communication and project management skills relating to the technology services provided to the respective school districts. The candidate will coordinate with vendors to provide highly effective and cost-efficient technology. The ideal candidate will be able to work within the budget set by the district for effective use of funds; good communication and collaboration with internal teams are a priority. The Technology Services Account Advisor will serve multiple school districts in the five geographic regions served by the WNYRIC but will be focus in the Erie 2 region. The position will allow for occasional remote work.

Studies have shown that women and people of color are less likely to apply for a job when they do not meet 100% of the listed qualifications. We are committed to finding the best candidate for this position. We encourage you to apply, even if you don’t meet each and every qualification described.

As a service organization supporting over 100 partner school districts across Western New York (WNY), including K-12 students and adult learners, we are committed to providing an academic environment where all students and staff feel safe and can thrive. Our students are diverse and exceptional, and we value their unique experiences and perspectives. We strive for equity and social justice by providing access and support for all students. We are dedicated to our core values of service, innovation, and integrity and remain resolute in providing community-engaged educational experiences that support all students, families, and our partners in education across the WNY community. We are all connected and share in the capacity for education to be a tool for change.

Job Responsibilities:

  1. Assists and guides school districts with their instructional and non-instructional technology needs.
  2. Maintains active relationships with higher level school district administrators including, but not limited to, superintendents, business officials, technology coordinators, curriculum coordinators and building administrators to provide knowledge, guidance and support in identifying and fulfilling technology needs.
  3. Maintains high level communication and project management skills relating to the technology services provided to the respective school districts.
  4. Works with technology services vendors to provide highly effective and cost-efficient technology hardware and software solutions for school districts while maintaining knowledge of current and emerging technologies.
  5. Performs technology hardware and software assessments for school districts to assist in the districts' evaluations of their technology needs.
  6. Maintains oversight of technology services budgets to monitor appropriate and effective use of funds and addresses concerns with the WNYRIC business unit and appropriate WNYRIC service team.
  7. Performs other duties as assigned by supervisor
$70,259-$71,759 Plus Generous Benefits Package

Staff Notice of Nondiscrimination

Erie 1 BOCES is an equal-opportunity employer and does not discriminate against any employee or applicant for employment in its programs and activities on the basis of race, color, national origin, sex, disability or age. Further, Erie 1 BOCES does not discriminate on the basis of religion or creed, sexual orientation, military status, genetic status, marital status, domestic violence victim status, criminal arrest or conviction record or any other basis prohibited by state or federal non-discrimination laws.

Inquiries regarding Erie 1 BOCES’ non-discrimination policies and grievance procedures should be directed to:

Eileen Fleming or to the:
Director of Human Resources
(Civil Rights Compliance Officer & Title IX Coordinator)
355 Harlem Road
West Seneca, NY 14224
(716) 821-7006

Erie 1 BOCES policies, procedures, and forms regarding non-discrimination are available below: