Location:   
Erie 1 BOCES
Technology Services
TS Research and Innovation
E1B Education Campus
West Seneca, NY

Assignment:
Greater Southern Tier   

Annual Salary:  
$72,382
+  1,500 w/Masters Stipend
$73,882*

Hours:
8:00AM - 4:00PM

Generous Benefits Package including but not limited to the following: Employment - Erie 1 BOCES

• 15 Paid annual Holidays
• Generous paid personal/sick time
• Generous paid vacation days
• Premium Health and Dental plans (E1B pays 85%)
• Life insurance at NO cost to you
• FSA plan
• Commitment to Diversity, Equity, and Inclusion
• NYS Retirement System
• 403b AND 457 retirement plans

Job Responsibilities:
The Technology Services Account Advisor will serve as a liaison between school district administrators and the Erie 1 BOCES Western New York Information Center (WNYRIC) to provide technology product and service knowledge and project management. The Technology Services Account Advisor will serve multiple school districts in the five geographical regions served by the WNYRIC.

The Technology Services Account Advisor will serve multiple school districts in the five geographic regions served by the WNYRIC but will be focused in the Greater Southern Tier region. Erie 1 BOCES is proud to be named a “Best Place to Work” and a “Top Workplace” in Western New York by our employees through surveys conducted by Buffalo Business First and The Buffalo News. We provide generous benefits such as health insurance, through NY 44 Health Trust, and includes generous time off and longevity increases over time.

1. Assists and guides school districts with their instructional and non-instructional technology needs
2. Maintains active relationships with higher level school district administrators including, but not limited to, superintendents, business officials, technology coordinators, curriculum coordinators and building administrators to provide knowledge, guidance and support in identifying and fulfilling technology needs
3. Maintains high level communication and project management skills relating to the technology services provided to the respective school districts
4. Works with technology services vendors to provide highly effective and cost-efficient technology hardware and software solutions for school districts while maintaining knowledge of current and emerging technologies
5. Performs technology hardware and software assessments for school districts to assist in the districts' evaluations of their technology needs
6. Maintains oversight of technology services budgets to monitor appropriate and effective use of funds and addresses concerns with the WNYRIC business unit and appropriate WNYRIC service team
7. Performs other duties as assigned by supervisor

 

 

Location:   
Erie 1 BOCES
Technology Services
TS WAN
WNYRIC CA Satellite Office
Allegany, NY 14706

Hours:
8:00AM – 4:00PM

Hourly Rate:       
$32.87/hr PLUS generous benefits package

Annual Education Stipends:
$500 for Associates Degree/Accredited Training Program Certification or
$1000 for Bachelors Degree or
$1500 for Masters Degree

Generous Benefits Package including but not limited to the following: Employment - Erie 1 BOCES

• 15 Paid annual Holidays
• Generous Paid Personal/Sick time
• Generous Paid vacation days
• Premium Health and Dental plans (E1B pays 85%)
• Life insurance at NO cost to you
• FSA plan
• Commitment to Diversity, Equity, and Inclusion
• NYS Retirement System
• 403b AND 457 retirement plans

Job Description:
The Network Technician provides technical and consultative leadership within the Wide Area Networking area of the WNYRIC, maintaining an expert understanding of the industry landscape and technology within. Acts as a technical representative helping to facilitate the development of solutions by and for WNYRIC/Erie 1 BOCES networking teams.

1. Provides Wide Area Network (WAN) support, contributing to the development of engineering solutions that advance better, faster, and more effective systems and services at Erie 1 BOCES and its constituent districts.

2. Works flexibly and creatively as a member of the Network team with other technicians, network engineers (LAN and WAN) and application consultants.

3. Monitors, configures and tunes wired and wireless infrastructure for optimal performance.

4. Generates support desk problem calls as required. Follows-up on and completes all assigned calls.

5. Keeps abreast of new technology developments, and relevant industry trends within networking and serves as part of the WNYRIC’s subject matter experts in networking.

6. Identifies and assists in the development of new services within specialization area.

7. Participates in customer and prospective customer meetings to gain a full understanding of school district needs and expectations. Participates in needs assessments with customers and architects providing solutions to maximize efficiencies/benefits and limit costs/risks.

8. Assists in the installation, customization, and maintenance of approved vendor supplied hardware/software for LAN/WAN monitoring, operations and their related operating systems (Microsoft SQL, Active Directory, MAC OS, Linux, etc).

9. Assists in the training of network operators in the efficient use of communications hardware, network management tools, and LAN/WAN wired and wireless systems and technology.

10. Gathers technical requirements and assists in the development of service plans, analyses, designs and cost estimates.

11. Assists Engineers with regularly presenting information to customers in documents and presentations in cooperation with the WNYRIC Service Coordinator. Assists in the deliverer of customer-specific demonstrations, technical presentations and proof-of-concept pilot projects.

12. Assists in the development of documents and best practices for wired and wireless networking. Works with WNYRIC Service Desk and school district customers to implement best practices.

13. Acts as the technical liaison between the engineering team and the technical service teams. Ensures that the needs and requirements of the teams are represented to engineering and that the initiatives of the engineering team are communicated and coordinated with service teams.

14. Assists in the coordination of patches, version upgrades, server upgrades, storage allocations, etc, in conjunction with engineering and service teams. Participates in the resulting follow-up testing upgrades and change events.

15. Travels to building sites, holds and maintains a valid New York State driver’s license, and has a reliable vehicle to travel to assigned work locations.

16. Must be capable of lifting and racking networking equipment.

17. Completes and submits official forms, time sheets and billing reports, in a timely manner. Maintains daily logs of work performed.

18. Exhibits good oral and written communication skills, as well as proper meeting etiquette.

19. As a project team member, you will help ensure that projects are compliant with processes established by the engineering team.

20. Work with vendors and engineering team(s) assisting in the technical integration and implementation of goals and objectives related to the Western New York Regional Information Center's strategic initiatives.

21. Provide off-hour coverage as requested.

22. Other duties as assigned by immediate supervisor, director, and technology services team leaders.

Location:   
Erie 1 BOCES
Technology Services
TS Data Support
E1B Education Campus
West Seneca, NY

Hours:
8:00AM – 4:00PM

Hourly Rate:       
$32.87/hr PLUS generous benefits package

Annual Education Stipends:
$500 for Associates Degree/Accredited Training Program Certification or
$1000 for Bachelors Degree or
$1500 for Masters Degree

Generous Benefits Package including but not limited to the following: Employment - Erie 1 BOCES

• 15 Paid annual Holidays
• Generous Paid Personal/Sick time
• Generous Paid vacation days
• Premium Health and Dental plans (E1B pays 85%)
• Life insurance at NO cost to you
• FSA plan
• Commitment to Diversity, Equity, and Inclusion
• NYS Retirement System
• 403b AND 457 retirement plans

Job Description:

Erie 1 BOCES has an immediate opening for a Data Support Specialist to assist school districts with state-mandated student data reporting. Responsibilities include helping school personnel understand state reporting requirements; correcting errors in data collection; managing critical data flows and timelines; developing training materials and documentation; and keeping the schools on track with deadlines.

1. Analyzes current systems and procedures for the purpose of proposing and developing modifications and improvements to existing systems. Establishes and maintains standards to most efficiently utilize the processing of software and data on various technology platforms and systems.

2. Responsible for the design, development, and implementation of computer applications.

3. Installs, customizes, and maintains various software applications.

4. Acts as the liaison between users in the district and the organization (Management and Student Services, as well as other technology departments).

5. Evaluates, describes, and organizes data requirements and file structures.

6. Analyzes, defines and designs requirement statements outlining the steps required to effect their solutions.

7. Provides application and operating system training, support and instruction to school district personnel.

8. Develops procedure manuals for technical and non-technical users to aid in processing application software programs.

9. Organizes and prepares system documentation and procedures.

10. Studies and evaluates substantive program requirements and operational methods and procedures for the purpose of determining the feasibility of adapting them to new technology methods, as well as, the implementation of the same.

11. Performs hardware and software evaluations and provides management with written and oral recommendations.

12. Provides support in the area of project coordination, management, and tracking.

13. Configure and support peripheral software and/or hardware for supported applications.

14. Other duties as assigned by Manager or Supervisor

Location:
Erie 1 BOCES
Technology Services
TS State Data Warehouse
E1B Education Campus
West Seneca, NY

Hours:
7:00AM – 3:00PM

Hourly Rate:
$38.24

Annual Education Stipends:
$500 for Associates Degree/Accredited Training Program Certification or
$1000 for Bachelors Degree or
$1500 for Masters Degree

Generous Benefits Package including but not limited to the following: Employment - Erie 1 BOCES

• 15 Paid annual Holidays
• Generous Paid Personal/Sick time
• Generous Paid vacation days
• Premium Health and Dental plans (E1B pays 85%)
• Life insurance at NO cost to you
• FSA plan
• Commitment to Diversity, Equity, and Inclusion
• NYS Retirement System
• 403b AND 457 retirement plans

Job Responsibilities:

The Senior Systems Analyst in Technology Services would have expert knowledge of Oracle PL/SQL and above average knowledge of database concepts in Oracle 19c.

The Senior Systems Analyst acts from time to time as a project manager, assuring that application standards are observed, setting milestones and timelines, analyzing critical paths, and monitoring progress. Although the Senior Systems Analyst does not act as a supervisor of other employees, (s)he regularly advises application Coordinators/ Managers who do have supervision responsibilities about technical resource allocation. (S)he also provides feedback to these Coordinators/Managers in regard to the performance of their programming staff, training needs, and other technical issues.

 

Specific Responsibilities:

Planning Design and Analysis

• Researches and analyzes the appropriateness, viability, and applicability of emerging technologies in relation to WNYRIC projects.
• Describes and organizes the data element requirements and file structures necessary for application development after consultation with interested parties.
• Promotes consistency across applications.
• Assures that data is audited for accuracy on a regular basis.

Coordination, Communication and Documentation

• Acts as a technical resource to application coordinators/managers
• Breaks apart supervisor-assigned projects into tasks and assists in setting realistic milestones translates user requirements (business rules and user interface) into programming tasks
• Creates and implements training plans for new and advancing programmers and analysts
• Acts as a project manager, as needed and appropriate
• Uses a change management system to track, maintain and oversee projects and resource allocation
• Participates in creating and modifying standards; enforces standards
• Promotes the building, maintenance, and regular use of a knowledge base of technical information, procedures, and programming tools
• Supports team approach and cross-team collaboration

Programming

• Maintains a working knowledge of programming languages in use by team(s) with which (s)he is associated as well as a knowledge of the attributes(strengths/weaknesses) of other programming languages.
• Assists with complex programming as needed and appropriate
• Evaluates day-to-day progress of programming staff

Other

• Serves as backup to Database Administrator
• Assures confidentiality of information
• Responds quickly and calmly to emergencies
• Promotes good working relationships
• Seeks professional development opportunities to improve skills and stay current with new technology
• Performs other related duties as assigned