Job Opportunities

Itinerant Openings

Note: Click on a job title to learn more about the position.

Position TitleJob NumberJob DescriptionPay Scale
Microcomputer Technical Support Specialist 0125-00100125-0010

Location: 
Erie 1 BOCES 
Technology Services 
TS SE LAN Tech Support 
WNYRIC CA Satellite Office 
80 North 4th Street 
Olean, NY 14760

Hours: 
8:00AM – 4:00PM 

Hourly Rate: 
$32.38/hr PLUS Generous benefits package 

Annual Education Stipends: 
$500 for Associates Degree/Accredited Training Program Certification or 
$1000 for Bachelors Degree or 
$1500 for Masters Degree 

Generous Benefits Package including but not limited to the following: Employment - Erie 1 BOCES 

  • 15 Paid annual Holidays 
  • Generous Paid Personal/Sick time 
  • Generous Paid vacation days 
  • Premium Health and Dental plans (E1B pays 85%) 
  • Life insurance at NO cost to you 
  • FSA plan 
  • Commitment to Diversity, Equity, and Inclusion 
  • NYS Retirement System 
  • 403b AND 457 retirement plans 

Erie 1 BOCES is seeking qualified candidates for the position of Microcomputer Technical Support Specialist. Applicants must be experienced working in LAN/WAN environments. Familiarity with Windows, MAC OS, Windows Server 2012 and newer. PC operation and management knowledge is mandatory. The successful candidate will be required to travel and support school districts in Southern Erie and Chautauqua Counties.

Job Responsibilities: 

  1. Responsible for the design, development, installation, implementation, support and/or maintenance of computer software applications, operating systems. Installs, customizes and maintains vendor supplied software or LAN/WAN operations. 
  1. Generates incident tickets as required. Follows-up on and closes all assigned calls. 
  1. Monitors, configures and tunes LANs or LAN applications for optimal performance. Organizes and prepares LAN documentation. 
  1. Assists in the training and instruction of users in LAN operating systems and/or LAN applications. 
  1. Performs troubleshooting for computer equipment use in the delivery of BOCES services. 
  1. Installs, troubleshoots, supports and maintains communications software (used to connect to the enterprise server, dial-ups, et. al.). Provides related user training for such applications. 
  1. Evaluates the network and makes recommendations to the Senior Microcomputer Technical Support Specialist and to the Supervisor, Microcomputer Technical Support Specialist. 
  1. Acts as liaison between the WNYRIC and the customer (School District) regard to in networked hardware, software and application issues. 
  1. Undertakes physical activities such as keyboarding, lifting, driving a motor vehicle, and tasks related to the installation, troubleshooting and support for computer devices. 
  1. Works in schools where students (children), teachers and administrators are present. 
  1. Travels to building sites, within assigned districts; holds and maintains a valid New York State driver’s license, and has a reliable vehicle to travel to assigned work locations. 
  1. Completes and submits official forms, time sheets and billing reports, in a timely manner. 
  1. Maintains communications with supervisors and team members (electronic mail, voice mail, etc.) 
  1. Familiar with setup and use of Active Directory, Netware (Novell), Windows, Ethernet, TCP/IP, electronic mail (Lotus Notes et al), PCs, MACs and other technologies, as required by specific assignment. 
  1. Performs related duties as assigned by the school district Technology Coordinator, the Supervisor, Microcomputer Technical Support Specialists, or the Associate Director, Technology Services - Operations 
$32.38/hr Plus Generous Benefits Package

Staff Notice of Nondiscrimination

Erie 1 BOCES is committed to creating and maintaining an educational and work environment which is free from discrimination and harassment. Consistent with this commitment and in accordance with law and regulation, Erie 1 BOCES is an equal opportunity employer that does not discriminate against any employee or applicant for employment in its programs and activities on the basis of any legally protected class or category including, but not limited to: age; race; creed; religion; color; national origin; sexual orientation; gender identity or expression; military status; sex; disability; predisposing genetic characteristics; familial status; marital status; status as a victim of domestic violence; and criminal arrest or conviction record.